About Us

Hyper Electronics is South Africa’s friendliest and most knowledgeable retailer of camera accessories and photographic lighting gear. We are here to help at every step of the way with advice that can be trusted together with customer service and technical backup that can be relied on.

What we stand for: 

• Treating every client equally regardless of gender, skin colour, experience, and creed etc.
 • Helping and respecting photographers of all skill levels.
• Giving honest, clear and expert photographic advice
• 100% risk-free shopping• Creating a friendly environment and shopping experience for all • If we mess up, we'll correct it a.s.a.p.
• Selling quality products that we have researched and used ourselves
• We strive to treat every client equally

• We don't care about your age or creed or skin colour or language (though we are mostly English speakers, so if this is not your first language, we apologise in advance).

• We understand that you want value for your hard-earned money. That you don't want to have your time or peace-of-mind wasted. That you don't want to be lied to. Or deceived or cheated. We know how we like to be treated as customers and we strive to treat you in the same way. If you have a problem, we will do our best to sort it out. If a product fails, we will honour our obligations. When we communicate with you, we do it as clearly as we can and with honesty.

• W We will share our knowledge willingly. If we don't know something, we won't make something up - we will tell you we don't know - we know a lot, but not everything. It is very important to us that you make as informed a buying decision as possible and that we don't sell you products that you don't want.

• At hyper electronics we want your dealings with us to be 100% risk-free. This is why we back up every product we sell with a guarantee of at least 12 months. If it fails we will honour our obligations to repair it, replace it or offer a refund. Additionally, we offer you a 60-day money-back guarantee on every purchase. If you want to return a product for an exchange or refund during this time, please get in contact and we will sort this out. (There may be some shipping charges for your account, but we will do our best to minimise any related costs for you).

If you can not find what you are looking for on our website, email us and we will source it for you.

Send Email to: sales@hyperelectronics.co.za

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